Engineering intelligence.Accelerating possibility.
We transform complex business challenges into intelligent digital solutions through AI, software engineering, cloud technologies and connected enterprise systems.
Every new system adds a connection nobody designed.
Ten systems wired directly to each other can need up to 45 separate integrations — each built, secured and broken on its own schedule.
What we specialise in
Digital transformation, AI and business intelligence.
- Digital transformationRethink how the organisation works, then connect the systems that make it possible.
- Artificial intelligenceAI that reads, routes and recommends inside real operations, with people in control.
- Business intelligenceOne version of the numbers, and dashboards built around the decisions people make.
Connected operations and a digital guest journey, from booking to check-out.
- Hotel & guest managementHMS and GMS for reservations, rooms, folios, guest profiles and requests.
- Guest appPre-arrival messages, online check-in, in-stay requests and feedback on the guest's phone.
- Smart rooms & IoTIntegration with room controls, energy monitoring and access systems.
- Distribution & paymentsBooking engine, channel manager and payment gateway connected to the HMS.
- AI conciergeAn assistant that answers guests and routes requests to the right team.
- Revenue & service BIOccupancy, rate, channel mix and service-time dashboards.
Capabilities
Six capabilities. One connected core.
Select a capability to see what we deliver, how it connects to the others, and where we have built it before.
AI & intelligent automation
We design automation that reads documents, routes decisions and hands exceptions to people — built around confidence thresholds and audit trails, so AI speeds up the operation without hiding what it did.
What we deliver
Document intelligence
OCR and extraction pipelines for identity documents, forms and invoices, with validation against your source systems and human review below a confidence threshold.
Process automation
RPA and Power Automate flows that move work between systems, with retries, logging and an owner for every failure state.
Conversational assistants
Assistants built on Power Virtual Agents or LLM services, grounded in your own content and wired into the systems that can actually resolve the request.
Machine learning
Forecasting and classification models trained on your operational data, deployed with monitoring rather than left in a notebook.
Connects to
Models are only as good as the data platform feeding them.
Automation ships inside real applications and APIs.
Every automated decision needs identity, permissions and an audit trail.
Innovation Lab
Don’t take our word for it. Try how we build.
Five working demonstrations with clearly labelled sample data. Nothing here pretends to be connected to a live system.
Open the full labIndustries
Built for sectors where systems must agree.
Most of the public systems in our portfolio serve Egypt's tourism sector: worker registries, training, security, fire-code compliance and asset management. On the commercial side we build booking platforms, such as Bridges Booking, and design the integrations that connect hotel systems.
What organisations ask us for
- Rates, availability and bookings that stay in sync across every channel
- B2B platforms for agents and partners instead of email and phone
- Guest journeys that feel like one service from search to check-out
- Sector-wide registries and compliance that regulators and operators share
We build platforms that several authorities use at once, where roles, audit trails and data-sharing rules matter as much as the interface. Our work spans registries, inspections, incident reporting and university competitions.
What organisations ask us for
- One authoritative record shared by several agencies
- Field workflows that work on a phone and sync to headquarters
- Auditable decisions and role-based access by default
- Reporting that turns operational records into policy insight
For enterprises we combine Microsoft cloud and modern-work adoption with custom software, automation and infrastructure — and take responsibility for how they connect. Outsourcing and staff augmentation are available when you need capacity rather than a project.
What organisations ask us for
- A migration path off ageing infrastructure that does not stop the business
- Microsoft 365 and Power Platform that people actually adopt
- Automation for document-heavy, approval-heavy processes
- Engineering capacity that scales up and down with demand
Selected work
Platforms we built and run.
From national tourism platforms to our own products: Bridges Booking, EgyEats and Smart Hotels.
All work and platforms- Tourism Worker Database SystemDeliveredTourism. Software engineering, Data & BI
- Tourism Training Platform — Egyptian Tourism Federation × GIZDeliveredTourism. Software engineering, Cloud & Microsoft
- Bridges BookingLive productTravel. Hospitality tech, Software engineering
- EgyEatsLive productRestaurants. Hospitality tech, Software engineering
- Egyptian Tourism Federation websiteDeliveredTourism. Software engineering, Cloud & Microsoft
- Digital transformation for the Egyptian Hotels AssociationDeliveredHospitality. Hospitality tech, Software engineering
- Smart Hotels programmeIn developmentHospitality. Hospitality tech, Software engineering
- Botify — AI agent for customer conversationsLive productEnterprise. AI & automation, Software engineering
How we work
From the idea to the app store, and after.
Agile delivery with one team across design, engineering and QA — and the same team still answering after launch.
01
Understand the idea
Work with you on the objectives, refine the idea and write detailed specifications.
02
Sketch it out
Wireframe every screen and define the user flows so the architecture can be designed.
03
Make it look good
Design the concept, graphics and icons that give the software its identity.
04
Create
Build the functionality, on the server side and in the apps.
05
Test, test, test
Our QA team puts the software through rigorous screen-by-screen testing.
06
Fix and revise
Resolve issues and bugs and give the product its final touches.
07
Make it live
Release to production and, for apps, submit to the App Store and Google Play.
08
Operate and support
Technical support, managed services and continuous improvement after launch.
Community & impact
Building skills, not just systems.
We train graduates on real products, partner with universities, prepare the tourism workforce and back community initiatives.
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- Students & graduatesApplied training programme for Digilians graduatesA six-week, hands-on programme at ITechPro for 45 top performers from the Ministry of Communications and IT's “Digilians” (الرواد الرقميون) initiative, turning what they learned into working products.
- UniversitiesUniversity partnershipsWe work with universities to bring students closer to real projects, including a cooperation protocol with October University for Modern Sciences and Arts (MSA).
- Workforce365 Matchup — decent work abroadA labour-mobility platform that connects trained Egyptian hospitality professionals with verified employers abroad, replacing informal intermediaries with a transparent route.
- CommunityEgypt Drives Safely (مصر بتسوق بأمان)A national road-safety and safe-driving awareness initiative, with its training arm, the Road Safety Training Centre (المركز المصري للقيادة الآمنة).
About ITechPro in brief
Founded in Cairo in 2012. Since then a team of 80+ software developers has delivered 1k+ software projects and 15+ mobile apps, from ministry registries to booking platforms.
- Customers served
- 8,000+
- Hotels among our customers
- 1,200+
Microsoft AI Cloud Partner Program
Legacy Gold Cloud Platform and Silver Data Platform competencies, confirmed by Microsoft in January 2025. Partner ID 4266322.
Technology we deliver with
Microsoft, Cisco, HP, Dell EMC, VMware, Fortinet, Veeam, Kaspersky, Sophos
Organisations we work with.
Ministries, the tourism sector's chambers, hotels, travel companies and enterprises across Egypt.
All clients and partners
What are you trying to change?
Pick the closest match. We will ask the right questions from there.